Customer Service Department

After Sales Service
Service for Clayton Steam Generators and Exhaust Gas Boilers is available worldwide in more than 100 countries. In the UK the Clayton Thermal Products Limited service engineers are based throughout the UK to provide commissioning, preventative maintenance, repairs and advice to customers.

Our after sales service is second to none and all of our engineers are dedicated trained specialists for Clayton products. In addition all engineers are Corgi registered and hold the Client/Contractor National Safety Group Passport to Safety qualification. All engineers are familiar with site-safety practices and permit-to-work systems.
 

Installation Advice
Advice on installation requirements is available from Clayton engineers and our comprehensive installation manual gives general guidance to installers. Electrical and mechanical drawings are provided for every unit.

Preventative Maintenance
Preventative Maintenance Contracts are arranged for many of our customers and these are based on regular visits by our engineers to carry out scheduled maintenance tasks to ensure optimum performance and efficiency. Our engineers are available for strip-down and refit work associated with insurance inspections.

Commissioning
Commissioning services are available for equipment on-site and Clayton engineers carry out all necessary safety and operational checks and full commissioning services. Operator training is also available and customised training courses can be arranged.

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